Privacy Policy

Privacy Notice

UK

Last updated April 2025

Introduction

This notice applies across all websites that Yavrio owns and operates and all services Yavrio provides. For the purpose of this notice, these are our ‘services’.  

‘Personal data’ refers to any information that can identify a natural person, such as their name, email address, postal address, telephone number, bank account details, payment information, support queries, or community comments. This notice does not apply to information that cannot identify a natural person—for example, data that has been aggregated and anonymized or data that pertains solely to a legal entity rather than an individual.

GDPR Principles

We are committed to ensuring that your personal data is processed in accordance with the principles of the UK GDPR. These include:  

• Ensuring that data is processed lawfully, fairly, and transparently

• Collecting data only for specified, legitimate purposes

• Minimising the data we collect to what is necessary

• Maintaining the accuracy of your data

• Retaining data only for as long as necessary

• Safeguarding the integrity and confidentiality of your data through appropriate security measures

• Being accountable for our data processing activities.

Information We Collect

We may collect personal information from you when you interact with our website, use our services, or communicate with us. The types of information we collect may include:

• Contact details (e.g., name, email address, phone number)

• Payment information (e.g., credit card details, billing address)

• Account information (e.g., username, unique identifiers)

• Technical data (e.g., IP address, browser type, device information)

• Usage data (e.g., pages visited, time spent on our website, clicks)

If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.

If you’re someone who doesn’t have a relationship with us, but believe that a Yavrio subscriber has entered your personal data into our websites or services, you’ll need to contact that subscriber for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).

How We Use Your Data

Lawful Purposes for Processing Personal Data

We process your personal data only when we have a lawful basis to do so, in accordance with the UK GDPR. The lawful bases for processing your data may include your consent, the necessity to perform a contract with you, compliance with a legal obligation, or our legitimate interests, as long as these are not overridden by your rights and freedoms. We are committed to ensuring that any processing of your personal data aligns with these lawful bases and is carried out transparently and fairly.

Reasons for Using Your Personal Data

We process your personal data for various purposes, including but not limited to:

• To provide and manage the services you’ve requested

• To communicate with you, including sending operational updates, customer service messages, and marketing communications (with your consent, where applicable)

• To improve and customize our services and websites

• To process payments and transactions

• To prevent fraud and ensure security

• To comply with legal obligations

How we can share your data

There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:

• Service providers who help us run our business (e.g., payment processors, hosting services, customer support)

• Legal authorities, when required by law or to protect our rights and interests

• With your consent, for example, in connection with marketing or promotional activities

We do not sell your personal information to third parties.

International data transfers

We will only transfer your personal data internationally where there is either an adequacy decision by the UK Information Commissioner’s Office or where appropriate safeguards are in place, such as an International Data Transfer Agreement or Addendum approved by the UK Information Commissioner’s Office. These measures ensure that your personal data receives the same level of protection as it does within the UK.

Security

Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention

We’ll retain your personal data for as long as we have a relationship with you and for a certain period afterwards where we have an ongoing business or legal need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s securely deleted or anonymized.

Your rights

It is your personal data and you have certain rights relating to it:  

• Right to be informed about how your data is being used

• Right of access to the personal data we hold about you

• Right to rectification if your data is inaccurate or incomplete

• Right to erasure, allowing you to request that we delete your data under certain circumstances

• Right to restrict processing of your data in specific situations

• Right to data portability, enabling you to obtain your data in a commonly used format and transfer it to another service provider

• Right to object to the processing of your data in certain cases

• Right not to be subject to automated decision-making, including profiling.  

If you wish to exercise any of these rights, or have any questions, please contact us at hello@yavr.io.  

When it comes to marketing communications, you can ask us not to send you these at any time. If you wish to do this or unsubscribe from a mailing list, please email hello@yavr.io .

If you’re not happy with how we are processing your personal data, please let us know by getting in touch. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. In the UK, this is the ICO. You can go to https://ico.org.uk/make-a-complaint/.  They will be able to advise you how to submit a complaint.

Compliance Information

Yavrio Ltd is a company registered in England under company number 13983846 whose registered office is at 86-90 Paul Street, London, England, EC2A 4NE. Yavrio Ltd is registered with the Information Commissioner’s Office (ICO): Registration Reference: ZB316782. Yavrio Ltd complies with GDPR and the Data Protection Act 2018. You can go to https://ico.org.uk/make-a-complaint/.    

In the UK, as an FCA-registered Payment Services Directive (PSD) agent (FRN: 974097), Yavrio Ltd operates under the regulatory oversight of its FCA principal, Yapily Connect Ltd. See https://www.yapily.com/ for more information on this entity. Or visit FCA Register home page https://register.fca.org.uk/s/ and enter their name.  

If you have any questions regarding how your data is processed, our regulatory framework, or if you wish to make a complaint to our FCA principal, you can contact them at info@yapily.com.

Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies on our website. As a result, no personal information is collected or stored through cookies during your visit to our site. However, please note that we may still collect and process certain information about your use of our website through other means, as described in this Privacy Policy. If we decide to use cookies in the future, we will update this section and inform you accordingly.

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Privacy Notice

EU

Last updated March 2025

Introduction

This notice applies across all websites that Yavrio owns and operates and all services Yavrio provides. For the purpose of this notice, these are our ‘services’.  

‘Personal data’ refers to any information that can identify a natural person, such as their name, email address, postal address, telephone number, bank account details, payment information, support queries, or community comments. This notice does not apply to information that cannot identify a natural person—for example, data that has been aggregated and anonymized or data that pertains solely to a legal entity rather than an individual.

GDPR Principles

We are committed to ensuring that your personal data is processed in accordance with the principles of the GDPR. These include:  

• Ensuring that data is processed lawfully, fairly, and transparently

• Collecting data only for specified, legitimate purposes

• Minimising the data we collect to what is necessary

• Maintaining the accuracy of your data

• Retaining data only for as long as necessary

• Safeguarding the integrity and confidentiality of your data through appropriate security measures

• Being accountable for our data processing activities.

Information We Collect

We may collect personal information from you when you interact with our website, use our services, or communicate with us. The types of information we collect may include:

• Contact details (e.g., name, email address, phone number)

• Payment information (e.g., credit card details, billing address)

• Account information (e.g., username, unique identifiers)

• Technical data (e.g., IP address, browser type, device information)

• Usage data (e.g., pages visited, time spent on our website, clicks)

If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.

If you’re someone who doesn’t have a relationship with us, but believe that a Yavrio subscriber has entered your personal data into our websites or services, you’ll need to contact that subscriber for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).

How We Use Your Data

Lawful Purposes for Processing Personal Data

We process your personal data only when we have a lawful basis to do so, in accordance with the GDPR. The lawful bases for processing your data may include your consent, the necessity to perform a contract with you, compliance with a legal obligation, or our legitimate interests, as long as these are not overridden by your rights and freedoms. We are committed to ensuring that any processing of your personal data aligns with these lawful bases and is carried out transparently and fairly.

Reasons for Using Your Personal Data

We process your personal data for various purposes, including but not limited to:

• To provide and manage the services you’ve requested

• To communicate with you, including sending operational updates, customer service messages, and marketing communications (with your consent, where applicable)

• To improve and customize our services and websites

• To process payments and transactions

• To prevent fraud and ensure security

• To comply with legal obligations

How we can share your data

There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:

• Service providers who help us run our business (e.g., payment processors, hosting services, customer support)

• Legal authorities, when required by law or to protect our rights and interests

• With your consent, for example, in connection with marketing or promotional activities

We do not sell your personal information to third parties.

International data transfers

We will only transfer your personal data internationally where there is either an adequacy decision by the European Commission or where there are other safeguards such as Standard Contractual Clauses approved by the European Commission. These agreements ensure that your personal data is afforded the same level of protection as it has within the EU.

Security

Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention

We’ll retain your personal data for as long as we have a relationship with you and for a certain period afterwards where we have an ongoing business or legal need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s securely deleted or anonymized.

Your rights

It is your personal data and you have certain rights relating to it:  

• Right to be informed about how your data is being used

• Right of access to the personal data we hold about you

• Right to rectification if your data is inaccurate or incomplete

• Right to erasure, allowing you to request that we delete your data under certain circumstances

• Right to restrict processing of your data in specific situations

• Right to data portability, enabling you to obtain your data in a commonly used format and transfer it to another service provider

• Right to object to the processing of your data in certain cases

• Right not to be subject to automated decision-making, including profiling.  

If you wish to exercise any of these rights, or have any questions, please contact us at hello@yavr.io.  

When it comes to marketing communications, you can ask us not to send you these at any time. If you wish to do this or unsubscribe from a mailing list, please email hello@yavr.io .

If you’re not happy with how we are processing your personal data, please let us know by getting in touch. We have appointed a representative in the EU. Please email hello@yavr.io and include your location, especially your country and this will be passed to our authorised representative. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority.  

Compliance Information

Yavrio Ltd is a company registered in England under company number 13983846 whose registered office is at 86-90 Paul Street, London, England, EC2A 4NE.  

In the EU, Yavrio Ltd provides services via Yapily Connect UAB. See https://www.yapily.com/ for more information on this entity. You can also contact them at info@yapily.com.

Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies on our website. As a result, no personal information is collected or stored through cookies during your visit to our site. However, please note that we may still collect and process certain information about your use of our website through other means, as described in this Privacy Policy. If we decide to use cookies in the future, we will update this section and inform you accordingly.

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Privacy Notice

USA Customers

Last Updated March 2025

We value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, share, and protect your personal data when you interact with our services.  

‘Personal data’ refers to any information that can identify a natural person, such as their name, email address, postal address, telephone number, bank account details, payment information, support queries, or community comments. This notice does not apply to information that cannot identify a natural person—for example, data that has been aggregated and anonymized or data that pertains solely to a legal entity rather than an individual.

This notice applies to all customers in the United States.

1. Information We Collect

We may collect personal information from you when you interact with our website, use our services, or communicate with us. The types of information we collect may include:

• Contact details (e.g., name, email address, phone number)

• Payment information (e.g., credit card details, billing address)

• Account information (e.g., username)

• Technical data (e.g., IP address, browser type, device information)

• Usage data (e.g., pages visited, time spent on our website, clicks)

2. How We Use Your Information

We process your personal data for various purposes, including but not limited to:

• To provide and manage the services you’ve requested

• To communicate with you, including sending operational updates, customer service messages, and marketing communications (with your consent, where applicable)

• To improve and customize our services and websites

• To process payments and transactions

• To prevent fraud and ensure security

• To comply with legal obligations

3. Sharing Your Information

We may share your personal information with third parties in certain situations, including:

• Service providers who help us run our business (e.g., payment processors, hosting services, customer support)

• Legal authorities, when required by law or to protect our rights and interests

• With your consent, for example, in connection with marketing or promotional activities

We do not sell your personal information to third parties.

4. Data Security

We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under U.S. privacy laws, you have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your data

• Request the deletion of your personal information, subject to legal obligations or contractual requirements

• Opt-out of marketing communications

To exercise these rights, please contact us at hello@yavr.io  

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes.

7. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. When we do, we will post the revised notice on our website and update the "Last Updated" date. Please review this Privacy Notice periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your personal information, please contact us at hello@yavr.io with Data Protection and Privacy in the subject line. Be sure to include your location in the message, as your email will be reviewed by the appointed person responsible for data protection in that jurisdiction

9. Compliance Information

Yavrio Inc. is a Delaware corporation. You can contact us at hello@yavr.io  

10. Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies on our website. As a result, no personal information is collected or stored through cookies during your visit to our site. However, please note that we may still collect and process certain information about your use of our website through other means, as described in this Privacy Policy. If we decide to use cookies in the future, we will update this section and inform you accordingly.

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Third Party Providers

Our services contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or policies of these third parties. We encourage you to review the privacy policies of any external sites you visit, as they may differ from our own. Our Privacy Policy applies only to the data we collect directly and does not cover third-party services. For more details about our third-party service providers and their privacy policies, please click here.